- Arrival: The rooms are available from ca. 3 p.m. Please notify us if you should arrive after 6 p.m.
- Departure: Please vacate the room before 10 a.m. on the day of departure.
- Allergies: All rooms, apartments and suites have solid wood furniture and interiors and are thereby suitable for people with allergies.
- Booking conditions: The terms of the international Hotel Association are appli- cable! When arriving later or departing earlier the daily rate of the booked category minus breakfast and evening meal will be charged (€ 20,00/person). When booking packages no reductions will be granted by later arrival or earlier departure.
- Single occupancy in double room or apartment: price reduction of € 20,00/day
- Dogs: € 15,00/day without food. Dogs are not allowed in the spa or the restaurant.
- Reduction for children: In family rooms with one bathroom, the 3rd and 4th person receives a 20% discount off the regular rates (with occupancy of 4 persons). The full half board rates are charged with an occupancy of only two or three per- sons (all family rooms).
- Short-stay surcharge: 10% surcharge on stays shorter than 3 days.
- Non-smokers: Smoking is not allowed in the dining hall for everyone’s safety and wellbeing. Please note that all our rooms are non-smoking. You are welcome to smoke on your balcony or at the hotel bar in the Kaminhalle (fireplace hall).
- Travel cancellation insurance: We recommend buying a travel cancellation insurance to avoid costly charges in case of illness, death, unemployment, etc. Please contact us for more information!
- New Year’s Eve surcharge: € 40,00/person
- Bed & breakfast: price reduction of € 10,00/person & day of half board rates
- Room service / laundry and ironing service: extra charge
- Payment methods: Cash, EC-card (A/D/NL), credit cards (Visa, Mastercard, AMEX)
- Bank information: Spar- and Vorschusskasse Landeck, branch Ischgl, Acct. no. 520012470, bank routing number 45850,
- IBAN: AT254585000520012470, BIC: VBOEATWWLAN or Raiffeisenbank Ischgl, Acct. no. 29504, bank routing number 36248, IBAN: AT473624800000029504, BIC: RZTIAT22248
- Errors and omissions excepted! Subject to change without notice!