Arrival: The rooms are available from ca. 3 p.m. Please notify us if you should arrive after 6 p.m.
Departure: Please vacate the room before 10 a.m. on the day of departure.
Allergies: All rooms, Residenzen (apartments) and suites have solid wood furniture and interiors and are thereby suitable for people with allergies.
Booking conditions: Room cancellations are accepted in writing only. There is no charge for cancellations made more than one month before the planned day of arrival. You will, however, be charged 100% of the total package price (less EUR 20.00 per person/day for halfboard)if you cancel your stay less than one month before planned day of arrival
Single occupancy in double room or apartment: price reduction of € 20,00/day
Dogs: € 15,00/day without food. Dogs are not allowed in the spa or the restaurant.
Reduction for children: In family rooms with one bathroom, the 3rd and 4th person receives a 20% discount off the regular rates (with occupancy of 4 persons). The full half board rates are charged with an occupancy of only two or three per- sons (all family rooms).
Short-stay surcharge: 10% surcharge on stays shorter than 3 days.
Non-smokers: Smoking is not allowed in the dining hall for everyone’s safety and wellbeing. Please note that all our rooms are non-smoking. You are welcome to smoke on your balcony or at the hotel bar in the Kaminhalle (fireplace hall).
Travel cancellation insurance: We recommend buying a travel cancellation insurance to avoid costly charges in case of illness, death, unemployment, etc. Please contact us for more information!
New Year’s Eve surcharge: € 40,00/person
Bed & breakfast: price reduction of € 10,00/person & day of half board rates
Room service / laundry and ironing service: extra charge